Washtenaw Health Plan Services for Immigrants

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Here at the WHP we provide confidential services to all people regardless of their immigration status.  We assist individuals and families with any health coverage needs, from identifying eligibility to completing applications.  We help people figure out if they are eligible for Medicaid, MOMS, Emergency Medicaid, Washtenaw Health Plan, or the Marketplace (subsidized insurance under the Affordable Care Act).  WHP even assists individuals whom need help understanding their employer’s insurance options.

To ensure that all individuals and families have access to services and resources at WHP, we have Arabic, French, and Spanish speakers on staff.  In addition, we have access to a language line that provides real-time interpretation services for anyone who prefers to receive information in their native language.  Our language line services assist us in helping families in understanding documents, and gives families the confidence to ask the questions they need answered. The language line can assist with over 240 different languages.

WHP staff (and Public Health staff) have access to interpreter services for Acholi to Zyphe from Language Line Solutions.  

WHP staff (and Public Health staff) have access to interpreter services for Acholi to Zyphe from Language Line Solutions.  

In addition to helping individuals and families identifying what health coverage they are eligible for, WHP can provide families with referrals and resources to address additional needs that go beyond health. We refer families to agencies throughout Washtenaw County. Some of our referrals include: Catholic Social ServicesJewish Family Services and Hope Clinic.

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With the current immigration climate, we are aware that many individuals and families need the necessary resources to feel safe in their community. WHP provides families with Know Your Rights information, including updated lists of attorneys helping community members with immigration questions and community organizations that advocate for immigrants such as the Washtenaw County ID Project and Washtenaw Interfaith Coalition for Immigrant Rights (WICIR).  WHP can now notarize Power of Attorney forms and translate foreign driver’s licenses.

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In May 2017, the Washtenaw County Board of Commissioners approved funding and resolutions to aid immigrants regardless of citizenship or immigration status. One of the resolutions includes Washtenaw County being a welcoming community, respecting and cooperating with all families.  Another resolution specifies that Washtenaw County policy is to only ask about immigration services for specific purposes, allowing people to feel safe when interacting with the county government. Lastly, having a policy in place to aid in restricting deportation and provide more appropriate immigration sanctions for immigrants and non-citizens who have been convicted of crimes.  As Washtenaw County employees, we support these resolutions everyday in our work. 

The Washtenaw Health Plan is dedicated to helping people access and receive healthcare regardless of their immigration status.  All WHP staff recently attended the Welcome Michigan Statewide Convening to discuss supporting and welcoming immigrants across Michigan. 

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-T. South Peterson

Have questions about healthcare?  Call 734-544-3030 or walk-in to our office Monday - Friday from 9am-4pm.  Post a question in the comments section below and we will answer you. 

Healthcare Counts blog posts in Español / Spanish are here.

Information about immigration and healthcare from Healthcare Counts is here.

Washtenaw County Immigration Policy May 2017

Michigan Immigrant Rights Center

National Immigration Law Center

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