WHP Profile: Michael Randall


In 2013, as the Washtenaw Health Plan was searching for an Americorps volunteer to be a Community Resource Navigator, the resume of Michael Randall crossed the desk of Krista Nordberg, WHP's Director of Enrollment. That turned out to be the right choice, because Michael found value in the work and has a great way of connecting with people. As a Community Resource Navigator, Michael worked with agencies across Washtenaw County supporting the implementation of the Healthy Michigan Plan (Medicaid) and providing access to health care and food assistance for families and individuals.  He trained nonprofit employees and volunteers to provide access to public benefits. When his Americorps time was up, Michael stayed on with the WHP.

Michael discussing the Affordable Care Act and its impact.  

One of Michael's outreach jobs as an Americorps volunteer was to visit some smaller communities. As Laura Seyfried, Executive Director of the Manchester Community Resource Center noted,

"Michael worked with mutual clients at the Community Resource Center during his time as an Americorps Community Navigator. His calm, understanding manner really helped the clients feel at ease when talking with him about their needs and situation. His approach was empathetic yet informative and built confidence in the client. I can see Michael's future as a leader in human service advocacy or politics."

In fact, Michael Randall is a tireless advocate for individuals.  He started helping people back in 2006 as a Patient Attendant, as he was working his way through college.  He continued working with individuals as he transitioned to an internship at the Ypsilanti Housing Commission-Chesapeake Community Partners. 

In the midst of all this work, Michael married the love of his life, the lovely Alaina, in June 2015. Michael and Alaina are vegans who love to cook and eat together.  In his spare time, Michael is also the President of Bridge Young Adult Ministries.  Michael found a new appreciation for all that libraries and librarians do when he became a Trustee of the Ypsilanti District Library in 2015.

Michael Randall being sworn in as a Trustee of the Ypsilanti District Library.

Michael Randall being sworn in as a Trustee of the Ypsilanti District Library.

If Michael had a personal slogan, it would certainly include the word Community.  It is part of all that he does every day.  WHP is lucky to have his smile, enthusiasm and tireless advocacy. He really does embody our unofficial tag line, We Help People.  

Thanks, Michael Randall, for making sure that Coverage Counts!




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